Customer Service
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Shipping & Delivery
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Varies of different shipping methods:Fedex (3-7days);UPS(3-8 days);DHL(3-8 days);TNT(3-8 days),EMS (5-13 days),SF International（5-8 days).
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Privacy & Security
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All the information you register will be completely confidential.
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Returns & Replacements
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If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
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Ordering
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We will prepare your goods immediately when receive your payment and give you a tracking number after we send out your goods; usually send goods out within 48 hours after you leave your payment.
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Payment, Pricing & Promotions
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In order to facilitate customers' buying habits, support all payment methods. At the same time, as long as a registered member of our site, we will give a discount. When you total consumption amounted to 10 thousand dollars, you upgrade to pass card members; When you total consumption of 30,000 dollars, you upgrade to Silver members; When you total consumption of 50,000 dollars, you upgrade to Gold membership; When you when the total consumption reached 80,000 dollars, you upgrade to diamond members. Pass card members enjoy 9.5% discount; Silver members enjoy 9.2% discount; Gold members enjoy a 12% discount; Diamond members enjoy 15% discount.
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Viewing Orders
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When you have successfully issued orders, we will send you the product for the first time. Courier tracking number for you, we will promptly update your order details inside.
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Updating Account Information
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Please try to fill in the complete personal account information, according to your account, we will send you the information you need for the product. Please feel free to view the mailbox and account activity when we have a discount store or sell a new product, we will notify each customer in the form of messages.
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